2018, Top Tip Tuesday

Avoid Disappointment with late deliveries this Christmas with these top tips



  1. Last shipping dates 

Find out your couriers last guaranteed shipping dates. If you make your items, you will then need to create an estimate lead time taking into account the increase of orders you may receive. You can then publish these last shipping dates on your websites, selling channels and social media channels.

The earlier the better. Your customers will then have more time to be made aware and less likely to miss the deadline



  1.  Let buyers upgrade their shipping

Offer shipping upgrades, your buyers may want to upgrade the service to a next / Saturday Service. However, to avoid disappointment it is important to clearly state your cut off times for theses service e.g. All orders before 2pm, orders placed before 3pm will be despatched the same day.



  1. Upgrade your standard shipping

    Couriers are going to be a lot busier this means that there is a higher chance that your parcel may go missing. It may be a good option for your business to send your shipments using a tracked service. This not only allows you to identify any late items / missing item claims. But you are also more likely to get a higher seller rating on your selling channels when providing a tracking number.



  1. Prepare your warehouse


By ensuring that all your stock locations are clearly marked and kept tidy, it will speed up the picking / packing process enabling you to be as efficient as possible.




  1. Accurate stock levels

By having accurate stock levels, you can avoid orders coming in for products that you don’t have. By using software’s such as One Stop Order Processing your stock levels can automatically update on all your selling channels when an item sells on one of your selling channels. Find out more here.

Look at this blog post showing you how to avoid out of stock nightmares, so you can make sure that you are prepared in case the situation arises.


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